Escape Himalaya is an official government-registered trekking agency in Nepal dedicated to offering the best possible services to our customers. We are obliged to put our best efforts into serving absolute travel services aiming to enhance tourism around the Himalayas. Your satisfaction and safety is our utmost priority.
Please go through our terms and conditions carefully before booking your trip with us.
General Booking Conditions
For any trip to Nepal, Tibet and Bhutan:
You should provide us with a photocopy of your passport and 20% of the trip cost as a deposit while booking your trip with us. The deposit amount is non-refundable.
The remaining amount can be paid upon your arrival in Kathmandu before you set out for your trek/tour. In the case of Bhutan and Tibet Tours, you need to pay the balance amount 20 days before your departure date if you intend to fly to those countries directly. We reserve our right to cancel your trip if you cannot make your payment within our stipulated time.
For Modes and Procedures for Booking/Payment, Click Here
Risk and Liabilities
All the Nepal, China and Bhutan Tours are conducted under the strict rules and regulations of the tourism board of the respective countries. We are not liable for any changes or cancellations of the trip under unavoidable circumstances like the change in rules and regulations of Country, Government restrictions, natural disasters, political instability and cancellation of flights, delays, sickness or accident and breakdown of vehicles. Any extra cost incurred due to such circumstances shall be borne by the clients themselves. Therefore, Travel Insurance is mandatory.
Last Minute Booking
We accept last minute bookings. You can book a trip to Nepal 7 days prior to the trip departure dates. Last minute booking may not be acceptable in the cases of Bhutan or Tibet Trips.
Postponing the Trip
- A written notice should be sent to us 30 days prior to the trip departure date.
- In case of postponing of Nepal Tour, minimum USD 150 will be charged as a current trip cancellation charge and the remaining amount will be transferred for the postponed trip.
- In case of postponing of Tibet and Bhutan Tour, a trip cancellation charge will be charged as per the trending market rate of those countries. It solely depends upon the ongoing policy of our agents in Tibet and Bhutan. For now, 20% of trip costs and 50% of trip costs will be charged in case of postponing of Bhutan and Tibet Trip respectively.
Trip Cancellation
A valid written notice of cancellation should be provided prior to your trip departure date. In case you cancel your trip, 20% of the trip cost will be charged as a cancellation charge.
Incomplete Tour
We are not liable for any refunds in cases of any incomplete tour, trek or expedition whatever the reason.
Unforeseen Circumstances
If your trip gets canceled due to any unforeseen circumstances like natural disasters, war or unfavorable climatic conditions, we will arrange another trip for you. Thus, even if your trip isn’t the one you chose, your money will not go in vain.
Price Changing
We reserve our rights to change the price under various circumstances. Though our action will be reasonably pertaining to cases of some circumstances such as the drastic change in exchange rate, inflation, government actions, and others, we are not liable to answer to anyone for our action.
Travel Insurance
We highly recommend a comprehensive travel insurance package to all our clients. The insurance must cover all the medical expense, personal accident, emergency evacuation, and trip cancellation, loss of gears and natural calamity, theft of or damage to baggage and personal effects and helicopter services in the mountains.
Flight Delay/Cancellation
Flight delays and cancellation tend to happen quite often during bad weather conditions in remote areas, particularly in the Everest region, the Annapurna region, Dolpo, Simikot and Jumla region. Therefore, it is advisable to carry some extra money to buy food and accommodations in case of delays. Escape Himalaya will not be responsible for any of the additional expenses. Therefore, please plan accordingly.
Your Personal Belongings
We are not liable for any damage or loss of your luggage or property. They are at your own risk.
During the Tour
In case you commit any unlawful act during your tour and you are compelled to leave Nepal, Escape Himalaya is not liable for any kind of refunds.
Warning
Our Terms and Conditions are applicable only if you book your trip with us directly. If you book your trip with us through any agents or third party, you shall be liable to their Terms and Conditions.
